10 new guides

SaaS & product growth

Activation, evaluation, cohort retention and additional account value.

Choose the question you need to answer.

Follow the journey from evaluation to first value and recurring use. These guides define important product-growth measures and connect them to the customer obstacles they help investigate. Keep cohort, event and observation-window definitions consistent when comparing outcomes.

SaaS & product growth

SaaS activation rate: define first value before calculating the percentage

Read the guide · 3 min read
SaaS & product growth

Time to value in SaaS: reduce the wait for a useful outcome

Read the guide · 3 min read
SaaS & product growth

Free trial vs demo for SaaS: choose the next step that fits the buying job

Read the guide · 3 min read
SaaS & product growth

Product-qualified leads: turn useful behavior into a relevant sales conversation

Read the guide · 3 min read
SaaS & product growth

Trial-to-paid conversion: diagnose the gap between first value and purchase

Read the guide · 3 min read
SaaS & product growth

Product-led vs sales-led growth: choose the motion around buying complexity

Read the guide · 3 min read
SaaS & product growth

SaaS cohort retention analysis: compare customers at the same age

Read the guide · 3 min read
SaaS & product growth

SaaS churn analysis: separate cancellation reasons from the underlying problem

Read the guide · 2 min read
SaaS & product growth

SaaS pricing page experiments: clarify fit before testing persuasion

Read the guide · 2 min read
SaaS & product growth

SaaS expansion revenue strategy: grow accounts through additional value

Read the guide · 3 min read

Keep the business context in view.

Use the guide’s definitions and assumptions in your own context. Teaching examples explain a method; they are not predictions or client results.